ck447 Privacy
Policy & Data Protection

ck447 collects personal information in three ways: information you provide directly, information collected automatically as you use the platform, and information we receive from third-party service providers such as payment processors and identity verification partners.

Information You Provide Directly

When you register an account, make deposits, request withdrawals, contact support, or participate in promotional activities on ck447, you provide us with personal data including:

• Identity data: Full legal name, date of birth, gender, and nationality as stated on your government-issued ID
• Contact data: Email address, mobile phone number, and residential address (including district, division, and postcode within Bangladesh)
• Verification documents: Copies of your National Identity Card (NID), passport, or driving licence; proof of address documents such as utility bills or bank statements; and payment method ownership confirmation (e.g., bKash or Nagad account screenshots)
• Financial data: Payment method details (mobile wallet numbers, bank account references), deposit and withdrawal history, and transaction amounts in BDT
• Account credentials: Username and encrypted password hash (ck447 never stores your password in plain text)
• Communications data: Content of support tickets, live chat transcripts, and email correspondence you send to ck447

Information Collected Automatically

When you access the ck447 platform, our systems automatically collect certain technical and behavioural data:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers
• Usage data: Pages visited on ck447.app, games played, bets placed, session duration, navigation paths, and feature interactions
• Location data: Approximate geographic location derived from your IP address (used for fraud detection and to confirm you are accessing from Bangladesh)
• Cookie and tracking data: Data collected via cookies, local storage, and similar technologies as described in the Cookies & Tracking section of this policy

Information from Third Parties

ck447 may receive personal data about you from trusted third-party sources, including:

• Payment processors such as bKash, Nagad, Rocket, and Upay — confirming transaction status and payment method ownership
• Identity verification service providers — confirming KYC document authenticity
• Fraud prevention and AML screening services — risk-scoring and watchlist checks
• Banking partners including BRAC Bank, City Bank, Dutch-Bangla Bank, and others — in connection with bank transfer processing

ck447 uses the personal data we collect for the following purposes. For each purpose, we identify the legal basis under which we process the data (see Section 3 for a full explanation of our legal bases).

ck447 will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a new legal basis.

Marketing Communications

ck447 may send you promotional emails and SMS notifications about bonuses, new games, and special offers — but only if you have opted in to receive such communications during registration or subsequently via your account settings. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your ck447 account or by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before withdrawal.

ck447 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

Contract Performance

The majority of ck447's data processing is necessary to perform our contract with you — that is, to operate your account, process your bets, handle deposits and withdrawals, and deliver the gaming services you have signed up to use. Without this processing, ck447 cannot provide you with access to the platform.

Legal Obligation

Certain processing activities are required by law, including age verification (mandatory 18+ KYC), identity verification for financial transactions, AML screening, and data retention for regulatory record-keeping. ck447 is required to carry out these activities regardless of your preferences.

Legitimate Interests

ck447 processes some data on the basis of its legitimate interests in operating a safe, secure, and commercially viable platform. This includes fraud detection, security monitoring, responsible gaming oversight, platform analytics, and technical infrastructure operations. In each case, ck447 has assessed that its legitimate interests are not overridden by your privacy rights, taking into account the limited and proportionate nature of the processing involved.

Consent

Where ck447 processes your data for optional purposes — such as sending marketing communications or using non-essential cookies — we do so on the basis of your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without detriment to your account status.

ck447 does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited and controlled circumstances:

Payment Processing Partners

To process your deposits and withdrawals, ck447 shares necessary financial and identity data with our payment processing partners: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and our banking partners including BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank, and Sonali Bank. These partners receive only the minimum data necessary to complete your transaction and are bound by strict data processing agreements.

Identity Verification Providers

ck447 uses third-party KYC and identity verification services to process and authenticate the documents you submit. These providers receive copies of your identity documents and return a verification result. They are prohibited from using your data for any purpose other than completing the verification on ck447's behalf.

Game Software Providers

Game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a pseudonymous player identifier (not your full name or contact details) to facilitate game sessions and resolve disputes. These providers do not receive your financial or identity data.

Fraud Prevention and AML Services

ck447 may share account data, transaction data, and device data with specialist fraud prevention and AML compliance service providers. This sharing is carried out on the basis of our legal obligation to prevent financial crime.

Legal and Regulatory Disclosure

ck447 will disclose your personal data to law enforcement agencies, courts, or regulatory authorities if required to do so by a valid legal order, subpoena, or applicable legal obligation. ck447 will, where legally permitted, notify you if such a disclosure is required.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of ck447's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via the email address registered to your account before the transfer takes effect, and your rights under this Privacy Policy will continue to be respected by the acquiring entity.

ck447 uses cookies and similar tracking technologies on the ck447.app platform. This section explains what cookies we use, why we use them, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to remember information about your visit — such as your login status, preferred settings, and browsing behaviour — so that your experience is consistent and personalised across sessions.

Types of Cookies Used by ck447

Managing Your Cookie Preferences

You can manage your cookie preferences at any time via your browser settings. Most modern browsers allow you to block, delete, or receive alerts about cookies. Please note that disabling strictly necessary cookies will prevent you from logging in to your ck447 account. Instructions for managing cookies in popular browsers are available via the help documentation for Chrome, Firefox, Safari, and Edge.

You can also opt out of analytics and marketing cookies by contacting [email protected] and requesting that your account be excluded from non-essential data collection.

ck447 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

Upon the expiry of the applicable retention period, ck447 will securely delete or anonymise your personal data so that it can no longer be attributed to you as an individual. Anonymised, aggregated data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.

As a ck447 player, you hold the following rights in relation to your personal data. ck447 is committed to honouring these rights promptly and without creating unnecessary barriers. To exercise any of the rights listed below, contact [email protected] with the subject line "Data Rights Request" and include your registered email address and the specific right you wish to exercise.

ck447 will respond to all valid data rights requests within 30 calendar days. In complex cases, we may extend this to 60 days and will notify you of the extension within the initial 30-day period. There is no charge for exercising any of the rights listed above, unless a request is manifestly unfounded, repetitive, or excessive — in which case ck447 reserves the right to charge a reasonable administrative fee.

ck447 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security programme includes the following controls:

Technical Security Measures

• TLS/SSL encryption: All data in transit between your device and ck447's servers is encrypted using current TLS standards
• Encrypted data storage: Sensitive personal data and financial records are stored with AES-256 encryption at rest
• Password hashing: User passwords are stored as salted cryptographic hashes and are never stored or transmitted in plain text
• Two-factor authentication: ck447 offers optional two-factor authentication (2FA) for player accounts to add an additional layer of login security
• Intrusion detection: ck447's infrastructure is monitored 24/7 by automated intrusion detection systems that alert our security team to anomalous activity in real time
• Regular security audits: ck447's platform undergoes periodic security assessments and penetration testing to identify and remediate vulnerabilities
• Access controls: Access to personal data within ck447's internal systems is restricted on a strict need-to-know basis, with role-based permissions and audit logging

Organisational Security Measures

• All ck447 staff with access to personal data are subject to confidentiality obligations and receive regular data protection training
• Third-party service providers are vetted for data security standards before being granted access to any ck447 player data
• ck447 maintains an internal data breach response plan. In the event of a data breach that is likely to result in a risk to your rights or freedoms, ck447 will notify affected users without undue delay
• Physical access to ck447's data processing infrastructure is restricted to authorised personnel only

Your Role in Data Security

While ck447 takes extensive steps to protect your personal data, the security of your account also depends on the choices you make. We strongly recommend that you:

• Use a strong, unique password for your ck447 account that you do not reuse on other platforms
• Enable two-factor authentication on your account
• Never share your login credentials with any third party
• Log out of your account after each session, particularly when using shared or public devices
• Contact [email protected] immediately if you suspect any unauthorised access to your account

If you have any questions, concerns, or requests relating to this Privacy Policy or ck447's handling of your personal data, please contact our data support team using the details below. All privacy-related inquiries are handled by a dedicated team and receive priority attention.

Changes to This Privacy Policy

ck447 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform features. When we make material changes to this policy, we will notify registered players via the email address on their account at least 14 days before the changes take effect. The updated policy will also be published on this page with a revised effective date. Your continued use of the ck447 platform after the effective date of any update constitutes your acknowledgment of the revised policy. We encourage you to review this page periodically to stay informed about how ck447 protects your data.

Links to Third-Party Services

The ck447 platform integrates with third-party game providers and payment services. While we take care to work only with reputable partners, ck447 is not responsible for the privacy practices of third-party platforms. If you click through to a third-party service from within ck447, please review that service's own privacy policy independently.

Children and Minors

The ck447 platform is strictly for adults aged 18 and above. ck447 does not knowingly collect personal data from any person under the age of 18. If ck447 becomes aware that a minor has registered an account or submitted personal data, that account will be immediately suspended, all associated data will be deleted, and any funds will be returned via the original payment method. If you believe a minor may have registered on ck447, please notify us immediately at [email protected]. For more information about our responsible gaming policies, visit our Responsible Gaming page.